FAQs
Q: What customization options are available for my PC build?
A: We offer customization for CPU, GPU, RAM, storage, cooling solutions, and chassis. You can select components based on your needs, whether for gaming, productivity, or both.
Q: How do I choose the right PC configuration for my needs?
A: Our team can help guide you based on your usage—whether gaming, content creation, or general productivity. We also have pre-configured builds for popular use cases.
Q: Can I request specific brands or parts for my build?
A: Yes, we offer a wide selection of premium brands. If a part is not listed, contact us for special requests.
Q: What is the typical turnaround time for a custom PC build?
A: Our average build time is 1-3 business days, depending on the availability of parts and complexity of the build.
Q: Do you offer warranties on your custom builds?
A: Yes, we provide a standard 3-year warranty on all parts and labor, with options for extended coverage.
Q: Can I upgrade my custom PC in the future?
A: Absolutely! Our builds are designed with upgradability in mind, and we’re happy to assist with future upgrades.
Q: Do you offer technical support after the purchase?
A: Yes, we offer post-purchase technical support, including troubleshooting, part replacements, and upgrade consultations.
Q: What payment options are available?
A: We accept major credit cards, Atome and PayNow.
Q: Do you ship internationally?
A: Currently, we ship to select regions. Please contact us for international shipping availability.
Q: What happens if a component is out of stock?
A: We will notify you immediately and offer alternative parts of equivalent performance or allow you to wait for the part to restock.